Pure Maintenance Mold Remediation - Jacksonville a dba of Pure Home LLC 2210 Corporate Square Blvd #3, Jacksonville, FL 32216 Phone: (904) 796-1960

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends appointment confirmations, reminders, service updates, and customer support communications to customers of Pure Maintenance Mold Remediation - Jacksonville who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with dedicated checkboxes for SMS consent.

We offer two types of SMS communications:

Service Messages: Appointment reminders, confirmations, service updates, and customer support messages. These are sent when you provide your phone number through any of our web forms, web chat, or other digital intake points, or by initiating a text conversation with any of our text-enabled phone numbers.

Marketing Messages: Special offers, discounts, and product updates. These are only sent if you have explicitly opted in to receive marketing communications by checking the marketing consent box on our form.

2. Cancellation Instructions: You can cancel SMS notifications at any time by replying "STOP" to any message you receive from us. Upon sending "STOP," we will confirm your unsubscribe status via SMS. No further messages will be sent following that confirmation. Opting out of marketing messages does not affect service message delivery. To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply "HELP" for assistance or call us at (904) 796-1960 during regular business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at removemoldjacksonville.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by Pure Maintenance Mold Remediation - Jacksonville, a dba of Pure Home LLC ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Pure Maintenance Mold Remediation - Jacksonville.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of Pure Maintenance Mold Remediation - Jacksonville and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Pure Maintenance Mold Remediation - Jacksonville, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Limitation of Liability

Pure Maintenance Mold Remediation - Jacksonville is not liable for any indirect, incidental, or consequential damages arising from your use of our services or this Site.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. Your participation in any dealings with third-party vendors is solely between you and the third party. Pure Maintenance Mold Remediation - Jacksonville shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. If you suspect unauthorized use of your account, notify us immediately by calling (904) 796-1960.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by phone or through a prominent notice on our website.

Contact Us

Questions or concerns about these Terms? Contact us at:

Pure Maintenance Mold Remediation - Jacksonville A dba of Pure Home LLC 2210 Corporate Square Blvd #3, Jacksonville, FL 32216 Phone: (904) 796-1960 Website: removemoldjacksonville.com

By using our website and services, you consent to these Terms of Service.